Troubleshooting
Problem
When attempting to install the Tivoli Integrated Portal portion of the IBM Security Role and Policy Modeler, launchpad.sh will not execute due to an unsupported browser version.
Symptom
Attempting to run launchpad.sh results in the message "Unable to find supported browser".
Cause
The launchpad.sh script sets up certain variables, and the install will fail if these are not configured. This typically occurs when Firefox has been upgraded to version 10, as the current script does not know about that version.
Diagnosing The Problem
Use the "firefox -version" command to determine the exact version of Firefox that you have installed.
Resolving The Problem
To allow Launchpad to work, please edit the <install_root>/launchpad/browser.sh command so that it contains the following string in the supportedFirefoxVersion case statement:
*Firefox\ [1-9][0-9].*) return 0;;
The function should then look like this:
supportedFirefoxVersion()
{
case "$*" in
*Firefox\ [1-9].*) return 0;;
*Firefox/[1-9].*) return 0;;
*Firefox\ [1-9][0-9].*) return 0;;
...
After the changes, launchpad.sh should run successfully.
Product Synonym
enrole tim itim isim rapm
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Document Information
Modified date:
16 June 2018
UID
swg21619200