IBM Support

Invalid UUID error during CCM project creation

Troubleshooting


Problem

Attempts to add users to, or save a project area in the web UI results with Invalid UUID error with IBM Rational Team Concert (RTC).

Symptom

After you add new users to the project area and attempt to save, the following error is seen:

invalid UUID [https://<servername>:9443/ccm/<UUID>]
java.lang.IllegalArgumentException
java.lang.Throwable.(Throwable.java:67)                                
com.ibm.team.repository.common.UUID.valueOf(UUID.java:71)              
com.ibm.team.process.internal.service.web.ProcessWebUIService.changeMembers(ProcessWebUIService.java:2289)                                      
com.ibm.team.process.internal.service.web.ProcessWebUIService.postProjectArea(ProcessWebUIService.java:1837)
....                                    

Cause

This issue is related to using an unsupported version of the web UI, such as Firefox version 16.

Resolving The Problem

Attempt to add users to the project area in a supported browser version. This will succeed.

For a list of RTC 3.x supported browsers, see the System Requirements for RTC 3.0.1.x
For a list of RTC 4.x supported browsers, see the System Requirements for RTC 4.x

Leverage the Jazz Community

Jazz and Rational Team Concert have an active community that can provide you with additional resources. Browse and contribute to the User forums, contribute to the Team Blog and review the Team wiki.
Refer to technote 1319600 for details and links.

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Product Synonym

Rational Team Concert

Document Information

Modified date:
16 June 2018

UID

swg21615223