IBM Support

TNPM 1.3.1 Steps to upgrade deployed TIP version to TIP 2.2.0,7 (TIP 2.2 Fix Pack 7)

Question & Answer


Question

What are the steps to upgrade the existing deployed version of TIP in TNPM 1.3.1

Cause

These specific installation instructions are needed based on current deployment scenarios

Answer

Base platform : TNPM 1.3.1 + TIP/TCR 2.1

Installations on top of the base platform :
1. Commonpackservice 1.1.5.5 + ModelMaker 1.5.0.5 + Cognos
2. Apply TNPM 1.3.1 IF 13 and TCR 2.1 Interim Fix 4 *see note #1 below
3. Webgui 7.3.1 (using the refresh GA)
4. Apply TNPMWebgui integration

Upgrade Scenario #1
1. Upgrade TCR 2.1 -> TCR 2.1.1 *see note #1 below
2. Upgrade TIP 2.1 -> TIP 2.2.0.1 via the TIP_FP directory in TCR installation file
3. Upgrade TIP 2.2.0.1 -> TIP 2.2.0.7
4. Apply TCR 2.1.1 Fix Pack 6
5. Apply Webgui 7.3.1 Fix Pack 4

Upgrade Scenario #2
1. Upgrade TIP 2.1 -> TIP 2.2.0.1
2. Upgrade TCR 2.1 -> TCR 2.1.1 *see note #1 below
3. Upgrade TIP 2.2.0.1 -> TIP 2.2.0.7
4. Apply TCR 2.1.1 Fix Pack 6
5. Apply Webgui 7.3.1 Fix Pack 4

Notes :

#1 : Known issue : If the TCR 2.1 Interim Fix 3 and above is applied before upgrading TCR 2.1 -> TCR 2.1.1, the upgrade would fail with an error “CTGTRI674E The installation was not completed. Check the log files for details. Composite Offering Installer (COI) installer component reported the following step failure: .” in the TCR211InstallMessage00.log file.

The workaround is to manually amend the installer file :-

<TCR 2.1.1 installation file>/TCRInstaller/COI/PackageSteps/TCRCore_Upgrade/META-INF/packagedIU.xml

At the line below (occurs twice in the file) :-
<supersededFixes>TCR-2100-0001 TCR-2100-0002</supersededFixes>

Amend as per below :-
<supersededFixes>TCR-2100-0001 TCR-2100-0002 TCR-2100-0003 TCR-2100-0004 TCR-2100-0005</supersededFixes>

Save and close the file. Proceed with the TCR 2.1.1 installation.

#2 : TIP 2.2.0.7 must be installed on top of TCR 2.1.1 platform.

#3 : TCR Fix Pack 6 must be applied on top of TIP 2.2.0.7.

**********************

[{"Product":{"code":"SSBNJ7","label":"IBM Netcool Performance Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"TNPM Wireline - DataView","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"1.3.1","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21613802