Troubleshooting
Problem
Administrator is trying to upgrade an old database, and so launches
Symptom
DbConv Error
ERROR -2147024770 (Hex 8007007E):
Automation error
The specified module could not be found.
[OK] [Cancel]
Conversion of databases is in progress...
Creating menu...
Adding predefined workflow...
Running General Database Upgrade to Version: 833
Running Step 532
Database Upgrade is aborted due to error in processing Step 532.
Error - -2147024770 Automation error
The specified module could not be found.
Current DB Version is 531
Cause
Code production problem for Controller 10.1.x, where the installer process does not register 'FrCrypto.dll' correctly.
Resolving The Problem
Fix:
Upgrade to a later version of Controller which contains a fix for the defect.
- TIP: To find out when this is released, subscribe to APAR PM53881
Workaround:
Manually re-register the component FrCrypto.dll.
- Logon to Controller application server as an administrator
- Launch a command prompt by clicking "Start" - "Run" and then typing in "CMD" <Enter>
- Change directory to the c10\common folder (for example using: cd "C:\Program Files\ibm\cognos\c10\common")
- Register the file using: regsvr32.exe FrCrypto.dll
- Test.
Steps:
Related Information
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Document Information
Modified date:
15 June 2018
UID
swg21613768