IBM Support

An AIX platform mismatch error occurs for an IBM Business Process Manager Standard Process Center using a typical installation

Troubleshooting


Problem

You install IBM Business Process Manager Standard Process Center on an AIX Version 7.1 LPAR with IBM DB2 Linux, UNIX, and Windows using a typical installation. However, the installation process stops and the Installation Manager displays a platform mismatch error for the PM65879 interim fix.

Symptom

Installation Manager issues the following message, which states that an interim fix cannot be found:

Installation Manager detected that the applicable platform for interim Fix 7.0.0.19-WS-WASJavaSDK-LinuxX64-IFPM65879 does not match the platform of the installed offering IBM WebSphere Application Server - ND which was detected to be AixPPC64. Go back to the previous step, and select the appropriate iFix for the AixPPC64 platform.

Cause

When you chose a typical installation, Installation Manager attempts to locate the 7.0.0.19-WS-WASJavaSDK-LinuxX64-IFPM65879 interim fix. However, Installation Manager cannot find it in the binaries.

Diagnosing The Problem

Installation manager looks for a file that is either corrupt or nonexistent.

Resolving The Problem

To resolve this issue, complete a custom installation.

[{"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Installation \/ Configuration","Platform":[{"code":"PF002","label":"AIX"}],"Version":"7.5.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
15 June 2018

UID

swg21605837