IBM Support

IBM Business Process Manager (BPM): Process Server and Performance Data Warehouse configuration links are missing in the administrative console

Troubleshooting


Problem

The Cluster Configuration page within the WebSphere Application Server Administrative Console does not have the links to configure a Process Center, Process Server, or a Performance Data Warehouse.

Symptom

The following screen shot shows the Cluster Configuration page for the WebSphere Application Server Administrative Console. To get to the panel, click Servers > Clusters > WebSphere application server clusters > cluster_name.


Resolving The Problem

After you migrate from a WebSphere Process Server environment to an IBM Business Process Manager Version 7.5.1 environment, you must complete additional steps to enable the cluster as a Process Server or as a business Performance Data Warehouse. The links to enable these components are missing in the administrative console panel.

APAR JR42475 addresses this problem, which is included in the V7.5.1 Fix Pack 1.


You can also complete the following steps to work around the issue:
  1. Stop the Deployment Manager.

  2. Change the version information from 7.5.1 to 7.5.0 in the feature.xml files. Depending the IBM Business Process Manager product that you have installed, you might find a Process Server version, a Process Center version, or both.
    • Edit the following Process Server file:
      install_root\features\com.ibm.bpm.ps_7.5.0.0\feature.xml
      where install_root is the location of your IBM Business Process Manager installation.

    • Edit the following Process Center file:
      install_root\features\com.ibm.bpm.pc_7.5.0.0\feature.xml
      Note: For IBM Business Process Manager Advanced - Process Server, you might not have this file.


      The following code is an example of the Process Server feature.xml file after you modify it:
      <feature id="com.ibm.bpm.ps" image="ws.jpg" label="Process Server Administration Configuration" provider-name="IBM" version="7.5.0.0">
        <description>This feature contains plug-ins for the Process Server
        Administration Configuration. Currently, this feature only contains
        plug-ins for the administrative console subsystem.
        </description>
        <plugin id="com.ibm.bpm.console.procsvr" version="7.5.0"
        uri="com.ibm.bpm.console.procsvr/plugin.xml"/>
        <plugin id="com.ibm.bpm.console.perfdw" version="7.5.0"
        uri="com.ibm.bpm.console.perfdw/plugin.xml"/>
      </feature>


  3. Save the modified files.

  4. Restart the Deployment Manager.

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Product Synonym

BPM

Document Information

Modified date:
15 June 2018

UID

swg21590036