Question & Answer
Question
What is Fix Central, and how do I use it?
Answer
Fix Central (http://www.ibm.com/support/fixcentral/) allows you to search, select, order, and download fixes to your system with a choice of delivery options. Fixes provide changes to your software, Licensed Internal Code, or machine code that fix known problems, add new function, and keep your system, software, or Hardware Management Console operating efficiently.
Using the Site:
- Go to the Fix Central web site and login with your IBM Web ID.
- Choose the appropriate Product Group (typically this will be Information Management for IBM Initiate customers).
- Choose the appropriate IBM Initiate product from the Product dropdown (typically IBM Initiate Master Data Service).
- Choose the software version that you wish to search for hotfixes, from the Installed Version dropdown.
- Click Continue. You will be presented with several options to facilitate your search.
Most users typically choose the option "Browse for fixes". This will by default display all the fixes associated with your chosen software version. Placing a check in the box next to one or more items, then clicking Continue, will trigger the download of the hotfixes. The site will either allow you to download using IBM's failsafe Download Director (java-enabled browser required), or else downloads can be performed normally through your browser using HTTP.
Assistance
If you have any questions related to your entitlements, contract or IBM Customer Number (ICN), please contact the IBM Client Care Team at tsmail@us.ibm.com.
Links:
[{"Product":{"code":"SSLVY3","label":"Initiate Master Data Service"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"Edition Independent","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21567020