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Gentran halts with error "Unable to write to listen on Connection" in the Event Viewer (SCI14174) - Sterling Gentran:Server for Microsoft Windows

Troubleshooting


Problem

Gentran halts with error "Unable to write to listen on Connection" in the Event Viewer (SCI14174)

Symptom

Unable to write to listen on Connection

Cause

Below is the excerpt from SQL 7.0 books online.

priority boost Option
Use the priority boost option to specify whether Microsoft® SQL Server™ should run at a higher Microsoft Windows NT® scheduling priority than other processes on the same computer. If you set this option to 1, SQL Server runs at a higher priority in the Windows NT scheduler. The default is 0 (run at priority base 7 on a single processor computer and at priority base 15 on an SMP (Symmetrical Multi Processor) computer). Setting priority boost to 1 changes the Windows NT priority base to 15 on a single processor computer and 24 on an SMP computer.

priority boost should be used only on a computer dedicated to SQL Server, and with an SMP configuration.

Caution Boosting the priority too high may drain resources from essential operating system and network functions, resulting in problems shutting down SQL Server or using other Windows NT tasks on the server.

In some circumstances, setting priority boost to anything other than the default can cause the following communication error to be logged in the SQL Server error log:
Error: 17824, Severity: 10, State: 0 Unable to write to ListenOn connection
'', loginname '', hostname ''.
OS Error: 64, The specified network name is no longer available.

Error 17824 indicates that SQL Server encountered connection problems while attempting to write to a client. These communication problems may be caused by network problems, if the client has stopped responding, or if the client has been restarted. However, error 17824 does not always indicate a network problem. Check priority boost and make sure that the option is set to the default. Deviating from the default may cause error 17824.

priority boost is an advanced option. If you are using the sp_configure system stored procedure to change the setting, you can change priority boost only when show advanced options is set to 1. The setting takes effect after stopping and restarting the server.

(c) 1988-98 Microsoft Corporation. All Rights Reserved.

See Also
RECONFIGURE.................. Setting Configuration Options
sp_configure................. Thread and Fiber Execution
Error 17824 (Open Data Services)
Severity Level 16
Message Text
Could not write to ListenOn connection '%1!hs!', loginname '%2!ls!', hostname '%3!ls!'. Connection closed.

Explanation
Usually indicates that the specified client disconnected.

Resolving The Problem

Check priority boost for default setting.

Action
Inspect the Windows NT Event Viewer system and application logs for information that may indicate whether or not the problem is related to the server network protocol, network card, or system configuration. Review the Microsoft® SQL Server–specific entries in the application log or the SQL Server error log for relevant network-related errors that may occur in conjunction with this error. If this review does not provide enough information to resolve the problem, special network monitoring tools and a review of the client’s configuration may be needed.

If the problem persists, contact your primary network support provider for assistance.

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Historical Number

PRI36313

Product Synonym

[<p><b>]Fact[</b><p>];Microsoft SQL Server [<br/>] GENTRAN:Server for Windows NT, All Releases [<br/>]
SQL Server 7.0 [<br/>] SQL Server 6.5 [<br/>] SQL Workstation 6.5 [<br/>] SQL Server
2000 [<br/>] SCI14174

Document Information

Modified date:
11 February 2020

UID

swg21537936