IBM Support

Hyperlink from Wotrack to Another Application

Troubleshooting


Problem

Can I add a hyperlink from one application to another application?

Symptom

Steps:
1. Go to the Application Designer and bring up the Work Order Tracking (T&D) application.
2. Select the wonum field and click on the Control Properties on the toolbar.
3. Enter PLUSDCUEST in the "Go To Applications" field:

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4. Click on the arrow next to the Work Order field to try to hyperlink to CUE.

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5. Receive error message: "BMXAA4107E-You have encountered an implementation or "customization problem. Please contact your system administrator to report this error. The system does not know which attribute(s) of object WORKORDER corresponding to the attributes ORGID,REQUESTNUM of object PLUSDESTCONTROL. This information should be provided in MAXLOOKUPMAP table or in the field validation class of WORKORDER.WONUM.


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Resolving The Problem

Run the script below and restart the Maximo Application Server:


insert into maxlookupmap (target, lookupattr, targetattr, sourcekey,
seqnum, allownull, source, maxlookupmapid)
values
('WORKORDER','WONUM','WONUM','MASTERWONUM', 1, 0, 'PLUSDESTCONTROL',
maxlookupmapseq.nextval);


insert into maxlookupmap (target, lookupattr, targetattr, sourcekey,
seqnum, allownull, source, maxlookupmapid)
values
('WORKORDER','WONUM','ORGID','ORGID', 2, 1, 'PLUSDESTCONTROL',
maxlookupmapseq.nextval);

The hyperlink should work now without an error message.

[{"Product":{"code":"SSLLAM","label":"Maximo for Utilities"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"CU Estimating (T&D)","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"6.3.3;7.1.1;7.1.2;7.5","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SS6HJK","label":"Tivoli Service Request Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SSKTXT","label":"Tivoli Change and Configuration Management Database"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 June 2018

UID

swg21497658