Troubleshooting
Problem
Receive intermittent AWSBDW009E error for Tivoli Workload Scheduler (TWS) jobs for users that exist within an LDAP registry. The users fail to gain access consistently.
Symptom
JOBMAN:+ AWSBDW057E The job "FTA#SCHED[(1100 12/29/10),(SCHED2)].JOB1" was not launched for this reason: AWSBDW009E The following operating system error occurred retrieving the password structure for either the logon user, or the user who owns a file or external dependency: Error 0..
Cause
Failure to access user information on LDAP server.
Environment
Oracle/Sun LDAP server
Resolving The Problem
Oracle (Sun) recommends to apply Patch 141030-10 to resolve the known NSCD and LDAP issue.
[{"Product":{"code":"SSGSPN","label":"IBM Workload Scheduler"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.4;8.5;8.5.1;8.6","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Product Synonym
Maestro;TWS;TWA
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Document Information
Modified date:
17 June 2018
UID
swg21461756