Troubleshooting
Problem
Attempts to start an IBM Rational DOORS database results in the error "This database is already served".
Symptom
The full error message is as follows:
This database is already served at <server>:366xx
Cause
The Rational DOORS database was backed up without disconnecting from Telelogic Directory Server or IBM Rational Directory Server.
Resolving The Problem
Procedure:
- Rename the tds_registered.txt and tds_valid.id.txt present in the data folder of the Rational DOORS installation
- Restart the Rational DOORS service
Related Information
[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Directory Server","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"9.1;9.1.0.2;9.2;9.2.0.1;9.2.0.2;9.2.0.3;9.2.0.4","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
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Document Information
Modified date:
01 May 2020
UID
swg21445047