Troubleshooting
Problem
Users may find that they receive a database error while trying to install the Security Fusion Module.
Symptom
The following error is displayed during the installation process when the setup wizard prompts for the DB server:
Class Not Registered Null Null
Cause
The
Class not registered error is usually seen when you attempt to install the Security Fusion Module and the sqldmo.dll file has not been registered with the system.Resolving The Problem
- Search your hard drive for the sqldmo.dll file.
- Make a copy of the file and place the copy in a newly created directory containing only this file.
- Hold the Shift key and right click the newly created directory then select Open command window here.
- Enter the following command:
regsvr32.exe sqldmo.dll
This will register it with the system, which should allow the install to continue successfully.
[{"Product":{"code":"SSETBF","label":"IBM Security SiteProtector System"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Security Fusion Module","Platform":[{"code":"PF033","label":"Windows"}],"Version":"3.0;3.1.1","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]
Historical Number
2470
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Document Information
Modified date:
20 January 2021
UID
swg21434840