IBM Support

"Version Mismatch" error occurs when attempting to launch a BIRT report

Troubleshooting


Problem

You cannot execute a BIRT report through the IBM® Rational® RequisitePro® Report Management application when using FireFox® version 3.0 or higher.

Symptom

The full error message is as follows:

"Exception. Version Mismatch"

Cause

In Firefox 3.0 and later versions, the way the XML format is handled has changed. This change makes the BIRT viewer unable to display the BIRT reports.

Resolving The Problem

Use an earlier version of Firefox to run the reports. BIRT 2.2.2 is supported by Firefox 2.x.

Another option is to use Microsoft® Internet Explorer®.

Related Information

[{"Product":{"code":"SSSHCT","label":"Rational RequisitePro"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Reporting","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.1;7.1.0.1;7.1.0.2;7.1.1;7.1.1.1;7.1.1.2;7.1.1.3;7.1.1.4;7.1.1.5;7.1.1.6;7.1.1.7;7.1.2;7.1.2.1;7.1.2.2;7.1.2.3;7.1.2.4;7.1.3","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 June 2018

UID

swg21429774