IBM Support

ABAP Extract job aborts with a "service unknown" error

Troubleshooting


Problem

The ABAP stage validation works in DataStage Designer but the job fails to run.

Symptom

The job fails with the following error message:
RFC_ERROR_COMMUNICATION:
LOCATION    CPIC (TCP/IP) on local host
ERROR       service '<GWNAME>' unknown

Resolving The Problem

Ensure that the services file on the server, for example, /etc/services on Linux, contains the same entries as on the client.

[{"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Pack for SAP Applications","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.0;7.1;7.0","Edition":"Edition Independent","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Pack for SAP R\/3","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"6.5;6.0.1;6.0.0;5.3.1;5.2.1","Edition":"Edition Independent","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
23 June 2018

UID

swg21402417