Troubleshooting
Problem
The Tivoli Storage Manager client Journal daemon fails to load with the following error:
[]openMonitorDir(): PF_OpenDriver RC=5003 .The device driver could not be opened[]
Cause
Filepath driver is not loaded correctly.
Environment
Tivoli Storage Manager Journal Client on AIX
Diagnosing The Problem
The Tivoli Storage Manager journal client daemon on AIX fails to start and the following errors are logged in the jbberror.log:
02/04/09 14:01:02 Version 5, Release 5, Level 1.0 Last Update: Jun 10 2008 /usr/tivoli/tsm/client/ba/bin/tsmjbbd, /usr/tivoli/tsm/client/ba/bin, Prefs file:/usr/tivoli/tsm/client/ba/bin/tsmjbbd.ini, Journal dir: /jbbdir Journaled filespaces: /jbb_fs
02/04/09 14:01:05 openMonitorDir(): PF_OpenDriver RC=5003 . The device driver could not be opened
02/04/09 14:01:05 initReadFsChangesInfo(): Error opening '/jbb_fs'.
02/04/09 14:01:05 FsMonitorThreadInit(): Error opening fs '/jbb_fs' for change monitoring .
02/04/09 14:01:05 tsMonitorThreadInit(): FsMonitorThreadInit() failed.
02/04/09 14:01:05 startJbbThread(): FS Monitor Thread initialization failed, rc=18
Resolving The Problem
1. Stop the Tivoli Storage Manager journal daemon (tsmjbb) with the following commands:
ps -ef|grep tsmjbb
kill [pid_of_tsmjbb]
2. Reload the filepath driver by running the following command:
/opt/filepath/fpunloaddrv.sh
/opt/filepath/fploaddrv.sh
Note, the following message will be displayed after a successful load of the filepath driver:
./fploaddrv.sh
Kernel extension /opt/filepath/filepath was succesfully loaded,
kmid=45f7a00 major no:46 devno:0x2e0000
kmid = 73366016 (0x45f7a00) successfully added device 0x2e0000 (46,0)
success loaded mid[45f7a00] devno[3014656]
mknod succeeded for /dev/filepath
3. Start the Tivoli Storage Manager journal daemon (tsmjbb) with the following command:
/usr/tivoli/tsm/client/ba/bin/tsmjbbd -f /usr/tivoli/tsm/client/ba/bin/tsmjbbd.ini
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Document Information
Modified date:
17 June 2018
UID
swg21372961