Troubleshooting
Problem
How to install Oracle patchset 5473334 on Controller application server.
Symptom
.
Cause
Oracle patchset 5473334 is a requirement in order to have a supported environment for Controller 8.x, when using the Oracle 10G release 2 client.
TIP: For more information why, see links at the end of this document.
Environment
Controller 8.x application server has Oracle 10G release 2 client installed.
Resolving The Problem
At the time of writing:
- the Oracle 10g Release 2 ODAC patchset is currently available from:
- the Oracle OLE client updates could be found publicly available here:
TIP:
- It is easy to make a mistake during the patch process
- Therefore, to help, see attached document "07. Proven Practice - Step-by-Step guide to installing Oracle 10G Client on a Controller 8.3 Application server.pdf" which gives easy step-by-step instructions.
Related Information
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5.1;8.5;8.4;8.3","Edition":"Edition Independent","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Historical Number
1037849
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Document Information
Modified date:
15 June 2018
UID
swg21361692