Troubleshooting
Problem
You are trying to run a report from a new installation and receive the following error. The same report can be run from another installation.
Symptom
Standard error
Number: 339
Source: FrangoClient
Description: Component 'VSPRINT7.ocx' or one of it dependencies not correctly registered: a file is missing or invalid.
Resolving The Problem
Find a copy of VSPRINT7.ocx from another PC or from the web and save it onto your PC/Server.
Steps:Place the VSPRINT7.ocx file into your c:\winnt(or Windows)\System32 folder.
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"Controller (Frango) 2.3","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Historical Number
1018871
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Document Information
Modified date:
15 June 2018
UID
swg21345323