IBM Support

Failure to initialize ACE1_72.AceSession (JCE components not installed or not registered?)

Troubleshooting


Problem

Unable to create an application for the first time. or Unable to synchronize with Analyst

Symptom

Failure to initialise ACE1_72.AceSession (JCE components not installed or not registered?)

Resolving The Problem

Re-register the following 2 files: ace1_72.dll and ace2_72 dll

or

Update DCom.

Steps:1. Locate the following 2 files: ace1_72.dll and ace2_72 dll. By default they will be installed in: \program files\cognos\cer3\bin\.

2. Re-register both files using regsvr32.exe

This can be done several ways. The easiest way is:

  • Select the file, right-click, and select Open With...
  • Browse to the regsvr32.exe in C:\windows\system32\ directory and click OK. This will re-register the .dll file

If issue persists:

1. From the Windows Start menu, click Run, and type dcomcnfg
2. Click OK.

On Windows 2000 the Distributed COM Configuration Properties window appears.
On Windows 2003 or XP, DCom is located under Component Services, Computers, My Computers and the properties.

3. Click the COM Security tab.
4. Under Access Permissions, click Edit Default.
5. Add or verify the following users and groups, giving them Allow Access rights:

Account the COM ID is running under (commonly the local admin account)
IWAM
IUSR
Administrators group to local machine
System
Interactive (optional)

6. Repeat step 5 for Launch Permissions.
7. Click Apply and then try creating the application again



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Historical Number

1011561

Document Information

Modified date:
15 June 2018

UID

swg21344492