IBM Support

Troubleshooting: FileNet Content Engine Document Storage

Troubleshooting


Problem

Troubleshooting FileNet Content Engine Document Storage problems should help address common issues with this component before calling IBM® support and save you time.

Resolving The Problem



Troubleshooting steps to help resolve Document Storage problems

See FileNet P8 Troubleshooting Guide. In particular, refer to the Content Engine chapters for
Storage Areas, File Storage Areas, Fixed Storage Areas, and the Database Storage Area.

For Content Federated Services (CFS) troubleshooting, refer to the chapters for Content Federation Services for Content Services (CFS-CS) and Content Federation Services for IICE (CFS-IICE) and Content Federation Service for Image Services (CFS-IS).


What to do Next?
If the preceding troubleshooting steps did not solve your problem, see the MustGather for Content Storage problems to continue the investigation.

[{"Product":{"code":"SSNVNV","label":"FileNet Content Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Content Engine","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"4.0;4.0.0;4.0.1;4.5;4.5.0;4.5.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21313970