Troubleshooting
Problem
You are experiencing an issue during the deployment of an Application or Message Flow in IBM Integration Bus (IIB) on z/OS.
This MustGather document explains how to generate diagnostic data needed by IBM Support to investigate this issue.
This MustGather document explains how to generate diagnostic data needed by IBM Support to investigate this issue.
Environment
These instructions are for IBM Integration Bus on z/OS.
Return to the IBM Integration Bus MustGather index for other systems.
Return to the IBM Integration Bus MustGather index for other systems.
Resolving The Problem
- Integration Server joblog for the target Integration Server
- Joblogs contain runtime messages, environment settings, version details and other useful information.
See: z/OS:Viewing broker joblogs
- Joblogs contain runtime messages, environment settings, version details and other useful information.
- Project Interchange and BAR files for the problematic deployment
- You can export your Integration Project(s) into an archive file for easy transmission to IBM Support.
See the export procedure in: Importing resources from previous versions
- You can export your Integration Project(s) into an archive file for easy transmission to IBM Support.
- Traces
- A service level trace of the Integration Server will capture the deploy processing on the Integration Server.
- Abends
- It is possible that the component is abruptly ending.
Check for abend files in the {MQSI_WORKPATH}/common/errors directory.
See: Abend files
- It is possible that the component is abruptly ending.
ATTENTION: A good problem description is one of the most important tools IBM needs to analyze your data!
When sending data to IBM, be sure to update your problem ticket with additional information:
- Tell us what errors you saw, where you saw them, and what time they happened.
- Let us know if you made any changes before the problem occurred.
- Share any other observations which you think will help us to better understand the problem.
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSNQK6","label":"IBM Integration Bus"},"Component":"Deploy","Platform":[{"code":"PF035","label":"z\/OS"}],"Version":"10.0;9.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Product Synonym
IIB;WMB
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Document Information
Modified date:
23 March 2020
UID
swg21302938