IBM Support

Error Runtime Error! Program C:\Windows\explorer.exe abnormal program...

Troubleshooting


Problem

Error Runtime Error! Program C:\Windows\explorer.exe abnormal program...

Resolving The Problem

Error when doing a content search in CS:

Runtime Error! Program C:\Windows\explorer.exe abnormal program termination. Detailed Description:

When executing a find of documents added by userid in Content Services, the user was getting the error message:

Command error Syntax Error at line 1 'from': parse error.

Also, if the user signed-on to a CS library in Filenet Neighborhood, they would get the following error when double-clicking a folder:

Runtime Error! Program C:\Windows\explorer.exe abnormal program termination.

NOTE:
The log file found at C:\Program Files\Filenet\FNSW\Client\logs\client_logs contains the following
2005/03/01 09:18:16.003 <a129943> C:\WINDOWS\Explorer.EXE (928.2208 0x3a0.8a0)
Aborting due to Exception Code 0xc0000005

Resolution:
ODBC config issue for Oracle: Modify the parameter (Check the box) "SQLDescribeCol always returns a value for precision".

[{"Product":{"code":"SSNVNV","label":"FileNet Content Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Historical Number

10013450

Product Synonym

CONTENT SERVICES

Document Information

Modified date:
14 July 2021

UID

swg21277536