IBM Support

Instance creation may fail on Windows

Troubleshooting


Problem

Tivoli Directory Server Instance creation may fail on Windows operating system, during the instance owner user creation part due to a user password which is does not satisfy the operating system password guidelines.

Cause

During the installation of ITDS V6.x - default options can be chosen to create a default instance.

ITDS V6.x instance creation and config utils may take a password which doesn't abide by the operating system password guidelines.

The configuration fails with the following messages:
(seen on console and also available in idsadm.log)


Jul 16 10:21:42 2007 You have chosen to perform the following actions:

Jul 16 10:21:42 2007 GLPGRP019I System user will be created for directory server instance.
Jul 16 10:21:42 2007 GLPGRP020I The system user 'idsinst' will be created.
Jul 16 10:21:42 2007 GLPGRP026I The user 'idsinst' will be a member of the 'administrators' group.
Jul 16 10:21:42 2007 GLPGRP005I The password for user 'idsinst' will be set.
Jul 16 10:21:42 2007 GLPGRP002I Creating system user 'idsinst'.
Jul 16 10:21:42 2007 GLPGRP006I Setting the password for user 'idsinst'
Jul 16 10:21:43 2007 GLPGRP043E Failed to create user 'idsinst'. Error code return by 'NetUserAdd API' is 2245.
Jul 16 10:21:43 2007 GLPGRP010W The program did not complete successfully. View earlier error messages for information about the exact error.

Environment

Windows 2003, Windows 2008 Server, Windows 2012 Server

Resolving The Problem

Explanation for the message:
2245 - NERR_PasswordTooShort - The password is shorter than required. (The password could also be too long, be too recent in its change history, not have enough unique characters, or not meet another password policy requirement.)

Use a password which will satisfy the operating system password guidelines.

[{"Product":{"code":"SSVJJU","label":"IBM Security Directory Server"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"General","Platform":[{"code":"PF033","label":"Windows"}],"Version":"6.1;6.2;6.3;6.3.1;6.4","Edition":"All Editions","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Product Synonym

ITDS;TDS;IBM Tivoli Directory Server;Tivoli Directory Server

Document Information

Modified date:
16 June 2018

UID

swg21267142