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Install of RWP fails with fatal: libXt.so.4: open failed: No such file or directory

Troubleshooting


Problem

This technote explains why attempts to install IBM® Rational® Web Platform (RWP) during a Rational ClearCase® installation on UNIX® or Linux® results in the error []fatal: libXt.so.4: open failed: No such file or directory[] found in the ihsv6_install.log.

Cause

The Rational ClearCase installation progresses as expected until the install of IHS (IBM HTTP Server).

The Configuring IHS prompt appears, but then after a few minutes, an error occurs and the ClearCase install will stop with errors.

The errors might vary, including one that says the install directory is out of space.
Even though this is the error thrown by the install, this is not the true error.

This will occur if there is a missing X library.

Example:

  1. After the install stops, change directory to the install folder:

    /opt/rational/common/rwp/IHS/IHS_tmp/

  2. Check the ihsv6_install.log for output similar to the following:

    > more ihsv6_install.log

    (Nov 30, 2006 3:45:57 PM), install, com.installshield.wizard.console.ConsoleWizardUI, err, java.lang.UnsatisfiedLinkError: /opt/rational/common/rwp/IHS_tmp/IHS/repository/prereq.jdk/
    java/jre/lib/sparc/motif21/libmawt.so: ld.so.1: /opt/rational/common/rwp/IHS_tmp/IHS/repository/prereq.jdk/java/bin/java:     fatal: libXt.so.4: open failed: No such file or directory

    STACK_TRACE: 26
    java.lang.UnsatisfiedLinkError: /opt/rational/common/rwp/IHS_tmp/IHS/repository/prereq.jdk/
    java/jre/lib/sparc/motif21/libmawt.so: ld.so.1: /opt/rational/common/rwp/IHS_tmp/IHS/repository/prereq.jdk/java/bin/java:     fatal: libXt.so.4: open failed: No such file or directory
     at java.lang.ClassLoader$NativeLibrary.load(Native Method)
    at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1586)
    at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1482)
    at java.lang.Runtime.load0(Runtime.java:737)
    at java.lang.System.load(System.java:811)
    at java.lang.ClassLoader$NativeLibrary.load(Native Method)
    at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1586)
    at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1503)
    at java.lang.Runtime.loadLibrary0(Runtime.java:788)
    at java.lang.System.loadLibrary(System.java:834)
    .... (some output removed)

    STACK_TRACE: 31
    java.lang.UnsatisfiedLinkError: /opt/rational/common/rwp/IHS_tmp/IHS/repository/prereq.jdk/
    java/jre/lib/sparc/motif21/libmawt.so: ld.so.1: /opt/rational/common/rwp/IHS_tmp/IHS/repository/prereq.jdk/java/bin/java:     fatal: libXt.so.4: open failed: No such file or directory
     at java.lang.ClassLoader$NativeLibrary.load(Native Method)
    at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1586)
    at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1482)
    at java.lang.Runtime.load0(Runtime.java:737)
    at java.lang.System.load(System.java:811)
    at java.lang.ClassLoader$NativeLibrary.load(Native Method)
    at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1586)
    ...(some output remove)

    com.installshield.wizardx.conditions.PlatformWizardBeanCondition, dbg.platform, condition platform: name="HP-UX" version="." arch="."
    (Dec 7, 2006 12:55:12 PM), install, ExecWizardActionFromDirectory, msg1, Working directory /opt/rational/common/rwp/IHS/bin does not exist
    (Dec 7, 2006 12:55:12 PM), install, ExecWizardActionFromDirectory, err, java.io.IOException: /opt/rational/common/rwp/IHS/bin/apachectl: not found

    STACK_TRACE: 11
    java.io.IOException: /opt/rational/common/rwp/IHS/bin/apachectl: not found
    at java.lang.UNIXProcess.forkAndExec(Native Method)
    at java.lang.UNIXProcess.<init>(UNIXProcess.java:52)
    at java.lang.Runtime.execInternal(Native Method)
    at java.lang.Runtime.exec(Runtime.java:566)
    at ExecWizardActionFromDirectory.executeProcess
    (ExecWizardActionFromDirectory.java:200)
    at ExecWizardActionFromDirectory.execute
    (ExecWizardActionFromDirectory.java:305)
    at com.installshield.wizard.StandardWizardListener.execute
    (StandardWizardListener.java:123)
    at com.installshield.wizard.StandardWizardListener.currentBeanChanged
    (StandardWizardListener.java:106)
    at com.installshield.wizard.Wizard$RunThread.run
    (Wizard.java:1569)
    (Dec 7, 2006 12:55:12 PM), install, VerifyInstall, msg1, Verifying Installation
    (Dec 7, 2006 12:55:12 PM), install, VerifyInstall, err, /opt/rational/common/rwp/IHS/bin/apachectl was not installed.
    (Dec 7, 2006 12:55:12 PM), install, VerifyInstall, err, INSTCONFFAILED

Resolving The Problem

In this case, libXt.so.4 is missing, as seen in the ihsv6_install.log.

  1. Make sure that the X libs are installed and configured properly,

    or

  2. For Sun® Solaris® make sure that openwin is installed fully.

[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Rational Web Platform (RWP)","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF015","label":"IRIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"7.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Rational Web Platform (RWP)","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 June 2018

UID

swg21255463

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