IBM Support

MustGather - Read first for WebSphere Transformation Extender

Troubleshooting


Problem

MustGather documents aid in problem determination and save time resolving Problem Management Records (PMRs). Collecting MustGather data early, even before opening the PMR, helps IBM® WebSphere® Transformation Extender (WTX) Support quickly determine if: 1. Symptoms match known problems (rediscovery). 2. There is a non-defect problem that can be identified and resolved. 3. There is a defect that identifies a workaround to reduce severity. 4. Locating root cause can speed development of a code fix.

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Product Synonym

Ascential DataStage TX Mercator

Document Information

Modified date:
16 June 2018

UID

swg21244201