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Unable to read registry value: Software\Atria\ClearCase\SCCServerName

Troubleshooting


Problem

This technote explains why attempts to connect IBM® Rational® ClearCase® to an Integrated Development Environment (IDE) through the Source Code Control (SCC) interface on Microsoft® Windows® results in the error []Unable to Read Registry Value: Software\Atria\ClearCase\SCCServerName[] and provides instructions to resolve the issue.

Cause

The registry value is defined properly but the security permissions are too restrictive.

Resolving The Problem

The security permissions on the registry value must be open enough to allow the user read access in order for the IDE to read the value and connect to ClearCase properly.

To correct the problem, perform the following steps:

  1. Log on to the client host as a user with local administrative privileges.

  2. Click Start > Run > type regedt32

    Note: regedit will not allow you to edit the registry value security permissions; you must use regedt32.
  3. Navigate to the HKEY_LOCAL_MACHINE/Software/Atria/ClearCase registry key.

  4. Click the SCCServerName value.

  5. Click the Edit > Permissions... menu choice.

  6. Click Add

  7. Type: Everyone and in Enter the object names to select entry field.

  8. Click Check Names

  9. Click OK

  10. In the Permissions for Everyone entry field, click Allow on the Read permission.

    Note: Full Control can also be allowed but the minimum access level must be Read

  11. Click OK and close the Registry Editor.

[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Integrations: 3rd Party","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2002.05.00;2003.06.00;7.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Integrations: 3rd Party","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 June 2018

UID

swg21133651

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