FLEXlm -15 or Error 1067: Could not stop the FLEXlm License Manager service on Local Computer

Resolving The Problem

Workaround 1

Workaround 2

Workaround 3

Workaround 4

Workaround 1:

Even though you receive this pop-up error message, the IBM Rational License Manager service stops successfully.

One workaround to avoid receiving this error message is to stop the License Manager service using the License Tools utility. To use this tool in Rational Suite 2003, use the following procedure:

1. Select Start > Programs > Rational Software > License Tools
2. Select the Stop/Start/Reread Tab and select the ShutDownServer button.
3. The IBM Rational License Manager service will stop successfully.

Workaround 2:

If the installation was done on a drive other than the default C:\ drive, copying the contents of the perm.dat file into a license.dat file under C: \FLEXlm

Workaround 3:

Validate that Microsoft Internet Explorer is not an older version than required for your version of the IBM Rational products you are using.

Workaround 4:

This workaround will resolve the following problems which can cause this error:

1. The license file used by the FLEXlm license server does not contain any license key (no INCREMENT line)
1. No license key has been installed
2. The FLEXlm license server is not configured correctly. The wrong license file is used.
   
   For example: Floating temporary keys have been installed but the license file rational_perm.dat is used instead of rational_server_temp.dat.
2. The license file is corrupted.
   The words SERVER and DAEMON could be on the same line.

1. Install a temporary or a permanent license key.
2. Configure the FLEXlm license server following the steps below:
1. Access Start > Run enter lmtools.exe and hit enter.
2. From the Service/License File tab choose Configuration using Services, go to the Configure Services tab and update the Path to the license file.
   
   There are four types of license files:
   rational_temp.dat
   Contains all node-locked temporary license keys.
   rational_perm.dat
   Contains all node-locked permanent license keys.
   rational_server_temp.dat
   Contains all temporary floating license keys on a license server.
   rational_server_perm.dat
   Contains all permanent floating license keys on a license server.
   
   The FLEXlm license server can also be configured so that both temporary and permanent license files are used.
3. Select Start >Run, enter regedit and hit enter
4. Navigate to the following key:
   HKEY_LOCAL_MACHINE\SOFTWARE\Flexlm License Manager\Flexlm Service
5. The value license should contain the paths of both your temporary and permanent license files, separated by a semi colon. Do not enter any space before or after the ';'.
   For example:
   D:\Program Files\Rational\Common\rational_server_temp.dat;D:\Program Files\Rational\Common\ rational_server_perm.dat
Solution to cause 1:

Make sure the license file has the following format

1. If Permanent or TLA key are used:
   
   
(PACKAGE lines)

SERVER hostname of the license server    Hostid of the license server
DAEMON rational path of rational.exe
VENDOR rational
INCREMENT  line which is the license key itself

ex:  SERVER    ALLURE   DISK_SERIAL_NUM=7d00b0e
DAEMON  rational D:\Program Files\Rational\Common\rational.exe
VENDOR   rational

INCREMENT RationalSuiteEnterprise rational 1.0 10-jan-2001 1 \
980FBBD8D88E \                                      VENDOR_STRING="3121-08469|Floating|0|ClearQuest:1.1, \
RequisitePro:4.0, soda_word:3.5, rose_enterprise_windows:6.0, \
TestFactory:7.1, Robot:7.1, TestManager:7.1, LogViewer:7.1, \
VisualPureCoverage:6.0, PurifyNT:6.0, VisualQuantify:6.0, \
UnifiedProcess:5.1 " HOSTID=ANY OVERDRAFT=0 SUPERSEDE \
DUP_GROUP=UH vendor_info="XXXXX-0-XXX|Rational Suite \
Enterprise|1.0 " ISSUED=11-Jun-2001 NOTICE="Yourcompanyname"\
ck=132

2. If temporary key are used,
   
   
(PACKAGE lines)

SERVER hostname_ of_ the_ license_ server    ANY
DAEMON rational  path_ of_ rational.exe
VENDOR rational
INCREMENT  line which is the license key itself

ex: SERVER    ALLURE   ANY
DAEMON  rational D:\Program Files\Rational\Common\rational.exe
VENDOR   rational

INCREMENT TestStudio rational 1.0 20-MAY-2001 9999 \
37ACADB8BDEE \
VENDOR_STRING="3121-08475|Floating|0|RequisitePro:4.0, \
soda_word:3.5, TestFactory:7.1, ClearQuest:1.1, Robot:7.1, TestManager:7.1, \
LogViewer:7.1, VisualPureCoverage:6.0, PurifyNT:6.0, VisualQuantify:6.0, \
UnifiedProcess:5.1" HOSTID=ANY  DUP_GROUP=UH OVERDRAFT=0 \
vendor_info="XXXXX-0-XXX|Rational Suite TestStudio|<B.0.V.>" \
NOTICE="Rational Startup License"  ck=0

   

   Back to top