IBM Support

ZZ00685: USING INTERNET EXPLORER BROWSER, PROJECT SWITCH DETAILS CAN GET REFRESHED INTERMITTENTLY CAUSING LOSS OF FUNCTION IN OFFERINGS.

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • It seems that we can logon and use a couple of the offerings
    (without submitting) and then we hit the problems.
    When checking the logs even though the errors are different in
    the ICO UI we see the same messages, a HTTP 401 unauthorized
    message. We get this even if we have only been logged on for 2
    or 3 minutes.
    

Local fix

  •    We have removed a project mapping check, which is used to
    map the project selected in the UI with the project details
    sent from the request through BPM. Incase of Chrome/FireFox,
    the project details with BPM are refreshed on project switch in
    the UI and the offerings can be invoked immediately without any
    errors. Incase of IE, these details are refreshed with new
    project after a certain period of time and post that the user
    is allowed to invoke offerings under that project. So, to
    bypass the wait time for the token to get refreshed, we removed
    the project mapping check. The user validation checks are
    intact, it is only the project mapping check that we have
    bypassed.
    

Problem summary

  •                     defect in the UI code for IE browser, Fixed
    that and delivered in 2506
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    ZZ00685

  • Reported component name

    SMRTCLOUD ORCHS

  • Reported component ID

    5725H2800

  • Reported release

    250

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-01-09

  • Closed date

    2018-02-15

  • Last modified date

    2018-02-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS4KMC","label":"IBM SmartCloud Orchestrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"250","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
15 February 2018