IBM Support

ZZ00666: CONFIGURATION FOR ICO IN PRODUCTION | DEVELOPMENT MODE DOES NOT APPLY THE REVERT TO THE HUMAN SERVICE.

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APAR status

  • Closed as program error.

Error description

  • In an ICO environment set to production mode using this
    procedure:
    --------------------------------------
    To configure production mode, IBM Cloud Orchestrator must be
    manually configured to activate a snapshot instead of using the
    latest version of code which is the case in Development Mode.
    1. Log in to the Business Process Manager user interface as an
    administrator user:
    https://ico_server_fqdn:9043/ibm/console
    where ico_server_fqdn is the fully qualified domain name of the
    IBM Cloud Orchestrator Server.
    2. In the console navigation tree, click Servers > Server Types
    > WebSphere application servers > server_name.
    3. In the Java and Process Management category in the Server
    Infrastructure section, click Process definition > Java Virtual
    Machine > Custom properties.
    4. Click New to create a new variable called
    ORCHESTRATOR_DEVELOPMENT_MODE.
    To specify production mode, set the value of the
    ORCHESTRATOR_DEVELOPMENT_MODE variable to false.
    5. Set the description of the ORCHESTRATOR_DEVELOPMENT_MODE
    variable to Activate Production Mode.
    6. Restart the Business Process Manager server.
    --------------------------------------
    In the Process Admin, Installed Apps, we see that out snapshot
    is activated and Default. No other snapshot versions are
    active.
    When we make a change to a coach and save, this change is
    immediately visible in the ICO UI thus not respecting the
    'production mode'.   We would expect that only active snapshots
    is used and that changes are only.
    Also when we activating+defaulting to an older snapshot and
    deactivate
    the current, still the new code is used.
    

Local fix

  • revert the code change manually.
    

Problem summary

  • In an ICO environment set to production mode using this
    procedure:
    --------------------------------------
    To configure production mode, IBM Cloud Orchestrator must be
    manually configured to activate a snapshot instead of using the
    latest version of code which is the case in Development Mode.
    1. Log in to the Business Process Manager user interface as an
    administrator user:
    https://ico_server_fqdn:9043/ibm/console
    where ico_server_fqdn is the fully qualified domain name of the
    IBM Cloud Orchestrator Server.
    2. In the console navigation tree, click Servers > Server Types
    > WebSphere application servers > server_name.
    3. In the Java and Process Management category in the Server
    Infrastructure section, click Process definition > Java Virtual
    Machine > Custom properties.
    4. Click New to create a new variable called
    ORCHESTRATOR_DEVELOPMENT_MODE.
    To specify production mode, set the value of the
    ORCHESTRATOR_DEVELOPMENT_MODE variable to false.
    5. Set the description of the ORCHESTRATOR_DEVELOPMENT_MODE
    variable to Activate Production Mode.
    6. Restart the Business Process Manager server.
    --------------------------------------
    In the Process Admin, Installed Apps, we see that out snapshot
    is activated and Default. No other snapshot versions are
    active.
    When we make a change to a coach and save, this change is
    immediately visible in the ICO UI thus not respecting the
    'production mode'.   We would expect that only active snapshots
    is used and that changes are only.
    Also when we activating+defaulting to an older snapshot and
    deactivate
    the current, still the new code is used.
    

Problem conclusion

  • LA fix provided for ICO 2.5.0.2 and ICO 2.5.0.4. The fix will be
    available implicitly in future ICO releases.
    

Temporary fix

Comments

APAR Information

  • APAR number

    ZZ00666

  • Reported component name

    SMRTCLOUD ORCHS

  • Reported component ID

    5725H2800

  • Reported release

    250

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-08-14

  • Closed date

    2017-08-22

  • Last modified date

    2017-08-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SMRTCLOUD ORCHS

  • Fixed component ID

    5725H2800

Applicable component levels

  • R250 PSY

       UP

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Document Information

Modified date:
22 August 2017