ZZ00583: ICO 2.4.0.3 INSTALLATION OF FIXPACK FAILS DUE TO BPM DORMANT TASKS

APAR status

• Closed as fixed if next.

Error description

• Problem description:
  
  ----
  after a long struggle we managed to install FP3 on DEV system.
  Today we applied hte FP3 to INT environment and got tuck with
  another
  error.
  Deployment service installation worked fine, but during
  job-update
  procedure on central server the installation failed during
  provisioning
  of OrchestratorEAR.ear.
  We can see that installer tries to to stop BPM, but that seems
  to fail.
  Later it executes wsadmin script to provision the EAR and that
  fails.
  
  [2016-06-01 08:37:12,785] sihcocentral.ncaop.net   *
  ruby_block[restart
  bpm-server before installing orchestrationear] action
  runESC[0mESC[32m
  
  [2016-06-01 08:37:12,786] sihcocentral.ncaop.net     - execute
  the ruby
  block restart bpm-server before installing
  orchestrationearESC[0m
  
  [2016-06-01 08:37:12,786] sihcocentral.ncaop.net ESC[0m
  
  [2016-06-01 09:04:27,863] sihcocentral.ncaop.net   *
  execute[install
  OrchestratorEAR] action runESC[0mESC[0m
  
  [2016-06-01 09:04:27,863] sihcocentral.ncaop.net
  ----
  
  Update from BPM team:
  
  - The following SQL query displays all process instances
  grouped
  by
  process instance state:
  
  -------------------------------
  select substr(snap.name,1,50) as "name",
  bpd.snapshot_id as "snapshot id",
  substr(code.NAME,1,20) as "status",
  count(bpd.EXECUTION_STATUS) as "number of instances"
  from LSW_BPD_INSTANCE bpd
  left outer join lsw_bpd_status_codes code on
  code.STATUS_ID =
  bpd.execution_status
  left outer join lsw_snapshot snap on bpd.snapshot_id =
  snap.snapshot_id
  group by snap.name, bpd.snapshot_id, code.NAME
  order by snap.name, bpd.snapshot_id, code.NAME
  with ur;
  -------------------------------
  
  - The following Knowledge Center page explains similar REST API
  queries:
  
  http://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.6/com.ibm
  .
  wbpm.ref
  .doc/rest/bpmrest/rest_bpm_wle_v1_processes_search_get.htm
  
  -> set 'statusFilter=Active' to retrieve only the currently
  active
  instances.
  

Local fix

• no workaround
  

Problem summary

• The document update is required clarifying that the BPM tasks
  must be closed before upgrade.
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R240 PSY

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