IBM Support

ZZ00580: SCCM SUBSCRIPTION PUT REST API DOES NOT "PUT" ANY UPDATED RATE VALUES INTO THE DATABASE.

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Direct link to fix

2.5.0-CSI-ICO-FP0003

 

APAR status

  • Closed as program error.

Error description

  • SmartCloud Cost Management v2.1.0.5 integration with ICO 2.5
FP1, the Subscription REST API (PUT) does not work.
The standard configuration script calls
<SCCM_HOME>/bin/postconfig/configure_ico_offerings.sh, which
executes curl to call the Subscription PUT REST API - yet doing
so does not update the database with desired rate values.
1) The default script as shipped specifies "curl --stderr
/dev/null"
which hides all the error msgs.
2) By changing to use instead "curl -v" better messages
actually show up.
The WLP SCCM log file shows for each Subscription PUT request:
[4/21/16 16:10:36:061 CEST] 000000aa
com.ibm.ws.channel.ssl.internal.
SSLHandshakeErrorTracker     E CWWKO0801E: Unable to initialize
SSL connection. Unauthorized access
was denied or security settings have expired. Exception is
javax.net.ssl.SSLHandshakeException: Client requested protocol
TLSv1 not enabled or not supported
3) Specifying "--tlsv1.2" on the curl command causes the
request to "succeed" yet the rate values in the subscription
.json file(s) do not actually get loaded into the database -
all rate values in the db are still set to zero.

Local fix

  • Specifying "--tlsv1.2" on the curl command causes the request to
"succeed" yet the rate values in the subscription .json file(s)
do not actually get loaded into the database - all rate values
in the db are still set to zero.
An SCCM IFIX is necessary to correct the SCCM subscription
issue.

Problem summary

  • SCCM subscription put rest api does not put any updated rate
value into database

Problem conclusion

  • A formal fix is provided to client.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    ZZ00580
    • 

  • Reported component name
    SMTCLD ORCH ENT
    • 

  • Reported component ID
    5725H28ET
    • 

  • Reported release
    250
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2016-06-14
    • 

  • Closed date
    2016-11-07
    • 

  • Last modified date
    2016-11-07
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    SMTCLD ORCH ENT
    • 

  • Fixed component ID
    5725H28ET
    • 



Applicable component levels


    

  • R250  PSY
       UP
    • 








      
              
                            

              

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Document Information


            

            


                        

            Modified date:
            

            07 November 2016
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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