ZZ00558: DURING SOFTLAYER IMAGE RESTORE, THE VM STATUS IN IWD IS CHANGED TO DELETED IN IWD UNTIL THE IMAGE RESTORE COMPLETES.

IBM Cloud Orchestrator Fix Pack 4 (2.4.0.4) for 2.4

APAR status

• Closed as program error.

Error description

• During restoration VM status changed to deleted in IWD until
  
  restoration completes, as this captured Image is not registered
  or known to IWD/PCG we are requesting status from Openstack/PCG
  with ID 0 and hence it is failing.
  
  
  
  
  
  
  
  API exception occurs when SL image restore takes place:
  
  
  
  GET
  
  https://api.service.softlayer.com/rest/v3/SoftLayer_Account/Priv
  
  ateBlockDeviceTemplateGroups/0.json?objectMask=mask[tagReference
  
  s,children[blockDevices[diskImage[softwareReferences[softwareDes
  
  c ription]]]]]
  
  
  
  The ID is 0.json so it is bound to fail.
  

Local fix

Problem summary

• During restoration VM status changed to deleted in IWD until
  
  restoration completes, as this captured Image is not registered
  or known to IWD/PCG we are requesting status from Openstack/PCG
  with ID 0 and hence it is failing.
  
  
  
  
  
  
  
  API exception occurs when SL image restore takes place:
  
  
  
  GET
  
  https://api.service.softlayer.com/rest/v3/SoftLayer_Account/Priv
  
  ateBlockDeviceTemplateGroups/0.json?objectMask=mask[tagReference
  
  s,children[blockDevices[diskImage[softwareReferences[softwareDes
  
  c ription]]]]]
  
  
  
  The ID is 0.json so it is bound to fail.
  

Problem conclusion

• The defect will be fixed in ICO 2.4.0.4 and ICO 2.5.0.2
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SMRTCLOUD ORCHS

• Fixed component ID

  5725H2800

Applicable component levels

• R240 PSY

     UP

• R250 PSY

     UP