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ZZ00423: ICO V2.4.0.2 - ERROR FORMATTING ATTACHED VOLUME TO WINDOWS VM

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You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • When adding a Cinder volume to a Windows virtual machine from
    ICO and checking the option to format and mount the disk, the
    result is that the disk is added but neither formatted nor
    mounted.
    
    In the ICO action log, there is an error message: "CTJCA2001E:
    An unexpected error occurred while formatting the attached
    volume.".
    
    Screenshots of the steps and the Action Log page have been
    uploaded here.
    
    https://ecurep.mainz.de.ibm.com/rest/download/83767%2C999%2C760/
    mail20150515-084717-Daichi_Fujino/PMR83767_999_760.ppt
    

Local fix

  • [ Workaround ]
    1. Enter process designer as "bpm_admin"
    2. Open "SCOrchestartor_OpenstackBlockStorage_Toolkit
    (SUPCIND)" in "Toolkit"
    3. Take the current snapshot of the toolkit
    4. In the "manage" tab check "Allow users to update toolkit"
    5. Open in designer
    6. In "files" open "configure_volume.ps1"
    7. Download the file by clicking the folder icon
    8. Add the following to the 4th line (right after "# PROPERTY:
    IBM")
    
      [Console]::OutputEncoding = [System.Text.Encoding]::UTF8
    
    9. There seems to be a bug in the code where it does not online
    the disks and clear the read-only attribute. Add this to the
    36th line
    
      # Added for cleaning the disk information
      echo "select $disk" "online disk" | diskpart
      echo "select $disk" "attributes disk clear readonly" |
    diskpart
    
    10. Save an re-upload the file to process center
    11. re-execute manage volumes
    

Problem summary

  • When adding a Cinder volume to a Windows virtual machine from
    
    ICO and checking the option to format and mount the disk, the
    
    result is that the disk is added but neither formatted nor
    
    mounted.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    ZZ00423

  • Reported component name

    SMRTCLOUD ORCHS

  • Reported component ID

    5725H2800

  • Reported release

    240

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-06-02

  • Closed date

    2016-07-12

  • Last modified date

    2016-07-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R240 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS4KMC","label":"IBM Cloud Orchestrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"240","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
03 November 2021