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ZZ00399: SERVICES OFFLINE IF LOCALE IS DIFFERENT THAN ENGLISH

A fix is available

IBM Cloud Orchestrator Fix Pack 3 (2.4.0.3) for 2.4

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APAR status

  • Closed as documentation error.

Error description

  • Issue: On Central Server 1"./SCOrchestrator.py status" Script
was
 showing
some services as offline.

It was because base OS was using it_IT.UTF-8(Italian)Locale.We
asked for

changing the locale of all the nodes to English.
After the change "./SCOrchestrator.py status" showing all the
services
 as
online.

Local fix

  • Change the base OS locale for all the nodes to English.

Problem summary

  • Issue: On Central Server 1"./SCOrchestrator.py status" Script
was
showing
some services as offline.

It was because base OS was using it_IT.UTF-8(Italian)Locale.We
asked for

changing the locale of all the nodes to English.
After the change "./SCOrchestrator.py status" showing all the
services
as
online.

Problem conclusion

  • Change the base OS locale for all the nodes to English.

Check the status of services using
"/opt/ibm/orchestrator/scorchestrator/SCOrchestrator.py
status".

If all services status is online, then move ahead with further
installation.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    ZZ00399
    • 

  • Reported component name
    SMRTCLOUD ORCHS
    • 

  • Reported component ID
    5725H2800
    • 

  • Reported release
    240
    • 

  • Status
    CLOSED  DOC
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2015-07-31
    • 

  • Closed date
    2015-08-10
    • 

  • Last modified date
    2015-08-10
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS4KMC","label":"IBM Cloud Orchestrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"240","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            03 November 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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