IBM Support

ZZ00349: VMS DEPLOYED IN PCG FOR SOFTLAYER DO NOT SHOW THE CORRECT USER_ID.

A fix is available

IBM Cloud Orchestrator Fix Pack 3 (2.4.0.3) for 2.4

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APAR status

  • Closed as program error.

Error description

  • Currently the status is that SCCM collects
its data from nova. In the case of softlayer nova is showing
the admin user as being the owner of each VM. So this means
that SCCM is being given the incorrect information regarding
user_id and tenant_id. In ICO 2.4 FP1 the tenant id is correct,
but the user_id is still incorrect.

The problem is that Softlayer provides only a very limited set
of tags that we can use to add data to the provisioned virtual
machine. At the moment ( in FP1) this is enough to store the
project id within  softlayer.  We currently have put a
requirement in the SoftLayer database to support more tags.

Local fix

  • 



Problem summary


    

  • the Ids were not correct volume and nova object in softlayer.

    



Problem conclusion


    

  • The code is fixed and available in 2.4.0.3.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    ZZ00349
    • 

  • Reported component name
    SMRTCLOUD ORCHS
    • 

  • Reported component ID
    5725H2800
    • 

  • Reported release
    240
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2015-01-19
    • 

  • Closed date
    2016-03-03
    • 

  • Last modified date
    2016-03-03
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    SMRTCLOUD ORCHS
    • 

  • Fixed component ID
    5725H2800
    • 



Applicable component levels


    

  • R240  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS4KMC","label":"IBM Cloud Orchestrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"240","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            03 November 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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