ZZ00316: ICO REGION UPGRADE FAILURE CAN BE DIFFICULT TO DIAGNOSE

IBM Cloud Orchestrator Fix Pack 4 (2.4.0.4) for 2.4

APAR status

• Closed as fixed if next.

Error description

• While running a region server upgrade in the ICO 2.4 upgrade
  procedure, you face a failure in the deployment server job-list.
  
  RTPzVMRegion_9_37_32_101_Upgrade       |  ERROR
  
  You check the associated
  ds-dcf89b09-06be-449a-b695-40a4ab1f32c2.log file but it only
  shows us:
  [2014-11-11 10:43:46,127] 9.37.32.119 [31mError executing action
  ´upgrade´ on resource 'package[openstack-nova-compute]'
  
  So we know that the 'openstack-nova-compute' package failed to
  upgrade but we have no clear evidence why.
  

Local fix

• Try to run the command on the region server directly and find
  out why it fails:
  # yum install openstack-nova-compute
  In this case, yum returned a package 'gnutls' that was of a
  newer version on the region server and therefore package
  dependency could not be met.  Remove 'gnutls' package and try
  the yum install again.  You may find it now works, or, another
  package dependency issue must be handled.  Once the yum install
  command is successful, run the region upgrade job again to
  continue.  Use '-f=True' syntax when starting the region
  upgrade again.  eg like,
  ds job-execute -f=True dcf89b09-06be-449a-b695-40a4ab1f32c2
  

Problem summary

• ICO REGION UPGRADE FAILURE DIFFICULT TO DIAGNOSE
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R240 PSY

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