IBM Support

ZZ00225: THE VMWARE HYPERVISOR DOES NOT WORK AFTER ONE ESXI HOST CHANGE TO MAINTENANCE MODE.

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Problem description:
    The customer changed 1 ESXi host to maintenance mode  for a
    cluster.
    
    when the customer confirmed hypervisor screen of SCO,
    the status of this hypervisor became error with "can not delete
    hypervisor because instance exists."
    And the customer confirmed the information of memory usage rate
    of Cluster can not be collected.
    This problem is caused by the return of rest API /targets  is
    null.
    

Local fix

Problem summary

  • PROBLEM SUMMARY
    ***********************************************************
    * THE VMWARE HYPERVISOR DOES NOT WORK AFTER ONE ESXI HOST CHANGE
    TO MAINTENANCE MODE.
    **********************************************************
    * PROBLEM DESCRIPTION:
     The customer changed 1 ESXi host to maintenance mode  for a
    cluster.
    
    when the customer confirmed hypervisor screen of SCO,
    the status of this hypervisor became error with "can not delete
    hypervisor because instance exists."
    And the customer confirmed the information of memory usage rate
    of Cluster can not be collected.
    
    *************************************************************
    * RECOMMENDATION:
    
      This issue has been fixed in SCO2.3 FP1, so to fix this
    permernately, we recommend to update to SCO2.3 FP1.
      If you want to fix it in SCO2.3 GA, you can try the steps to
    update SCE in next section.
    

Problem conclusion

  • This problem is caused by the return of rest API /targets is
    null.
    This fix has delivered in SCO2.3 FP1, so to fix this
    permernately, we recommend to update to SCO2.3 FP1.
    
    If you want to fix this issue is SCO2.3, you can update SCE
    3.1.0.3-IBM-SCE-IF003-201403032030.zip with following steps:
    1) Download the package: 3.1.0.3-IBM-SCE-IF003-201403032030.zip
    at
    https://boegsa.ibm.com/projects/s/scol3fp/SCO-2.3/3.1.0.3-IBM-SC
    E-IF003-201403032030.zip
    2) Create a directory on the local file system of the computer
    running
     the IBM SmartCloud Entry 3.1 application.
    For example: /tmp/repos/
    3) Extract the update package (zip) to the directory created in
    the
     previous step.
    4) start the osgi CLI with the command below:
    telnet localhost 7777
    5) From the IBM SmartCloud Entry OSGi console, type:
    addrepo file:<path>
    Where path is the full file path to the directory into which the
    update
    zip was extracted.
    For example: addrepo file:/root/hwp/SCE-ifix
    6) Type installupdates
    The CLI output from the installupdates command should indicate
     installation success
    7) Type "disconnect" to exit the osgi console
    8) Restart sce service
    9) Wait 30 seconds/2 minutes, depending on your vmware (number
    of
     templates/VMs) and finally start openstack-smartcloud service
    
    NOTE: A resynchronize repository action on VIL repositories
    could be
     needed to restore correct system functionality
    
    This ifix is on top of SCE 3.1.0.3, if you have not update to
    SCE3.1.0.3, then you need to update to SCE 3.1.0.3 first.
    

Temporary fix

Comments

APAR Information

  • APAR number

    ZZ00225

  • Reported component name

    SMRTCLOUD ORCHS

  • Reported component ID

    5725H2800

  • Reported release

    230

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-02-28

  • Closed date

    2014-03-24

  • Last modified date

    2014-03-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SMRTCLOUD ORCHS

  • Fixed component ID

    5725H2800

Applicable component levels

  • R230 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS4KMC","label":"IBM Cloud Orchestrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"230","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
03 November 2021