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ZZ00196: PROBLEM WITH USER/DOMAIN

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APAR status

  • Closed as program error.

Error description

  • Got the following setup:
    domain: default, project: admin, user: admin
    domain: DomainA, project: ProjectA, user: UserA
    domain: DomainB, project: ProjectB, user: UserB
    
    As admin, I've set one offering visible to only ProjectA (not
    ProjectB).
    
    Logging in as UserA, shows the correct category & the offering
    therein,
    UserB does not see the category nor the offering - which is OK.
    
    On the other hand, looking at the "single instance operation" &
    "multiple instances operation" categories (from OOTB
    installation), and
    I've changed all the offerings therein to "ADMIN (owner)"
    
    And both UserA and UserB are getting the (empty!) categories in
    the
    self service view yet it does not open at all (clicking does not
    react).
    
    So indeed, the offerings are not coming through, but why are
    these
    categories still visible but empty.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:
    All users of SmartCloud Orchestrator 2.3 self service categories
    and have different projects granted to the contained services
    
    ****************************************************************
    * PROBLEM DESCRIPTION:
    Some categories still keep visible for a user even if no
    offerings associated with this category is granted.
    ****************************************************************
    * RECOMMENDATION:
    Apply SmartCloud Orchestrator 2.3 Fixpack 1 when available.
    

Problem conclusion

  • The category ID is used to sort out categories
    supposed to be invisible due to no services granted.
    If some category ID is 2 and an already removed category is 22
    the algorithm fails removing this category from view.
    So the algorithm depends on the IDs in use for the
    categories registered.
    This problem is resolved using a more accurate compare
    algorithm.
    

Temporary fix

Comments

APAR Information

  • APAR number

    ZZ00196

  • Reported component name

    SMRTCLOUD ORCHS

  • Reported component ID

    5725H2800

  • Reported release

    230

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-02-25

  • Closed date

    2014-03-05

  • Last modified date

    2014-03-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SMRTCLOUD ORCHS

  • Fixed component ID

    5725H2800

Applicable component levels

  • R220 PSN

       UP

  • R230 PSN

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS4KMC","label":"IBM Cloud Orchestrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"230","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
03 November 2021