ZZ00173: LOADING THE SELF-SERVICE AND CLICKING TOO QUICKLY ON AN ENTRY THROWS: CTJCP0030E: THE PAGE YOU REQUESTED DOES NOT EXIST

IBM SmartCloud Orchestrator Fix Pack 1 (2.3.0.1) for 2.3

APAR status

• Closed as unreproducible in next release.

Error description

• When clicking in the Self-Service UI and then immediately, when
  the first offering shows up, you click on the icon/entry and
  receive the error:
     CTJCP0030E:  The page you requested does not exist.
  

Local fix

• The category and offerings buttons are already visible, but in
  the background things still need to be loaded. So when you
  click very fast through the offerings, you will get the error
  message.
  
  1.) In case you already got the error message: navigate back
  one step and click again the same button, it will work now.
  2.) to avoid the error message, don't click too fast through
  the catalog and offerings.
  

Problem summary

• LOADING THE SELF-SERVICE UI AND CLICKING TOO QUICKLY Through
  the catalog and offerings,
    THROWS: CTJCP0030E:  THE PAGE YOU REQUESTED DOES NOT EXIST
  

Problem conclusion

• Root cause:
  The category and offerings buttons are already visible, but in
  the background things still need to be loaded. So when you
  click very fast through the offerings, you will get the error
  message: CTJCP0030E:  THE PAGE YOU REQUESTED DOES NOT EXIST.
  
  Local Fix:
  1.) In case you already got the error message: navigate back
  one step and click again the same button, it will work now.
  2.) to avoid the error message, don't click too fast through
  the catalog and offerings.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SMRTCLOUD ORCHS

• Fixed component ID

  5725H2800

Applicable component levels

• R220 PSY

     UP

• R230 PSY

     UP