IBM Support

RS03406: [RES CONSOLE] THE ABOUT PAGE AND DIAGNOSTIC PAGE ARE NOT CORRECTLY DISPLAYED IN CHINESE/JAPANESE

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When setting a browser with Chinese/Japanese as 1st preferred
    language, the RES Console is displayed in Chinese/Japanese.
    In RES deployed on Tomcat, the Chinese/Japanese texts in the
    about page and diagnostic page are not rendered correctly. There
    are multiple text sequences with '????' instead of
    Chinese/Japanese characters.
    

Local fix

  • Locate about page and diagnostic page in the RES.war:
    res.war\protected\about.jsp
    res.war\protected\diagnostic.jsp
    
    add following line at the top of each page:
    <%@page pageEncoding="UTF-8" contentType="text/html;
    charset=UTF-8"%>
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users working with the Rule Execution Server console.        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When setting a browser with Chinese as 1st preferred         *
    * language, the RES Console is displayed in Chinese, but in    *
    * the About and Diagnostics pages the texts are not rendered   *
    * correctly, there are multiple text sequences with '????'     *
    * instead of Chinese characters:                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The translation is fixed.
    

Temporary fix

Comments

APAR Information

  • APAR number

    RS03406

  • Reported component name

    WDS FOR RULES

  • Reported component ID

    5725B6903

  • Reported release

    881

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-06-27

  • Closed date

    2019-07-24

  • Last modified date

    2019-07-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WDS FOR RULES

  • Fixed component ID

    5725B6903

Applicable component levels

  • R881 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSQP76","label":"IBM Operational Decision Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"881","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 February 2022