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RS02739: USERS WITH UNICODE CHARACTERS IN USERNAME OR PASSWORD CANNOT LOG INTO EC BC RES CONSOLES

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When a user with unicode characters like German Umlauts or
    French accents in his user/password tries to log into any ODM
    console (EC, BC, RES), he gets "Invalid username or password".
    

Local fix

  • On WLP, the login issue is fixed if you add the following line
    into a jvm.options file (located in same directory as server.
    xml):
       -Dclient.encoding.override=UTF-8
    On Tomcat, must set the encoding of the form authenticator
    valve:
    <Context docBase="teamserver" path="/teamserver"
    reloadable="true"
    source="org.eclipse.jst.j2ee.server:teamserver-web-core">
                     <ResourceLink global="jdbc/ilogDataSource"
    name="jdbc/ilogDataSource" type="javax.sql.DataSource"/>
                         <Valve
    className="org.apache.catalina.authenticator.FormAuthenticator"
    characterEncoding="UTF-8" />
    </Context>
    

Problem summary

  • When a user with unicode characters like German Umlauts or
    French accents in his user/password tries to log into any ODM
    console (EC, BC, RES), he gets "Invalid username or password".
    

Problem conclusion

  • The Code was fixed
    

Temporary fix

  • On WLP, the login issue is fixed if you add the following line
    into a jvm.options file (located in same directory as server.
    xml):
       -Dclient.encoding.override=UTF-8
    On Tomcat, must set the encoding of the form authenticator
    valve:
    <Context docBase="teamserver" path="/teamserver"
    reloadable="true"
    source="org.eclipse.jst.j2ee.server:teamserver-web-core">
                     <ResourceLink global="jdbc/ilogDataSource"
    name="jdbc/ilogDataSource" type="javax.sql.DataSource"/>
                         <Valve
    className="org.apache.catalina.authenticator.FormAuthenticator"
    characterEncoding="UTF-8" />
    </Context>
    

Comments

APAR Information

  • APAR number

    RS02739

  • Reported component name

    WS DECISION CTR

  • Reported component ID

    5725B6900

  • Reported release

    881

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-04-25

  • Closed date

    2017-07-19

  • Last modified date

    2017-07-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • 999
    

Fix information

  • Fixed component name

    WS DECISION CTR

  • Fixed component ID

    5725B6900

Applicable component levels

  • R881 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSQP76","label":"IBM Operational Decision Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"881","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
03 November 2021