IBM Support

RS02611: UNEXPECTED ERROR OCCURS IN BC WHEN NAVIGATING TO ANOTHER VIEW WHILE THE CURRENT VIEW IS LOADING

Fixes are available

Operational Decision Manager V8.8.1.1: Interim Fix 52
Operational Decison Manager z/OS 8.8.1.2 Fix Pack
Operational Decision Manager V8.8.1.2 Fix Pack
Operational Decision Manager V8.8.1.1: Interim Fix 54
Operational Decision Manager V8.9.0.1 Fix Pack
Operational Decision Manager z/OS 8.9.0.1 Fix Pack
Operational Decision Manager V8.8.1.1: Interim Fix 55

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APAR status

  • Closed as program error.

Error description

  • Message "An unexpected error has occurred. Contact your
administrator." is thrown in Business Console when user clicks
very quickly on a release or activity, without waiting until
the screen has completely loaded.

Local fix

  • Wait until the screen has fully loaded.

Problem summary

  • We got an exception when navigating to another view while the
current view is loading.
This is an AJAX call and refresh issue.

Problem conclusion

  • The code is fixed

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    RS02611
    • 

  • Reported component name
    WS DECISION CTR
    • 

  • Reported component ID
    5725B6900
    • 

  • Reported release
    881
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2017-01-16
    • 

  • Closed date
    2017-02-16
    • 

  • Last modified date
    2017-02-16
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Modules/Macros


    

  • 999

    



Fix information


    

  • Fixed component name
    WS DECISION CTR
    • 

  • Fixed component ID
    5725B6900
    • 



Applicable component levels


    

  • R881  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSQP76","label":"IBM Operational Decision Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"881","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 January 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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