PM99467: WL ANALYTICS PROVIDING INCONSISTENT NEW DEVICE COUNTS WHEN ACCESSED AT DIFFERENT TIMES AND NOT SUPPORTING APP VERSIONNUMBER

Download for IBM Worklight V6.0.0 Fix Pack 2 and IBM Mobile Foundation V6.0.0 Fix Pack 2

APAR status

• Closed as program error.

Error description

• This is a code defect in the WL analytics code effecting the
  statistics displayed on the Worklight console which is
  misleading. The code defect has been identified for both the
  issues. For versioning a workaround is provided but the fix
  will address both the issues.
  WL analytics console is not displaying the new device count for
  each day when acccessed on different days which is caused by
  the raw data not bing properly sorted before compiled into the
  chart.
  WL Analytics is not supporting app version number that's not
  real number because the version numbers are currently stored as
  numbers rather than strings.
  

Local fix

• Workaround for not supporting app version number that's not
  real number:
  Concerning the issue that analytics data for version 1.1.0 is
  not
  showing while that of version 2.0 is showing, this is indeed a
  defect of
  IWAP. The cause is that version numbers are treated as real
  numbers.
  Hence 1.1.0 would be considered an illegal expression and
  discarded and
  2.0 is an acceptable number.
   Development team will work to fix this issue but for now could
  you ask
  the customer to use version numbers that are real numbers as a
  workaround.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users who are using the Analytics Platform in the        *
  * Worklight console to view data sent from devices.            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The data in the "New Devices" chart shown in the Worklight   *
  * console for the Analytics platform is inconsistent. The      *
  * information given for a particular day may be different when *
  * viewed at different times.                                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * -                                                            *
  ****************************************************************
  

Problem conclusion

• The code was changed so that data appears consistently.
  
  The fix for this APAR is currently targeted for fixpack 6.0.0.2.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WORKLIGHT ENTER

• Fixed component ID

  5725I4300

Applicable component levels

• R600 PSY

     UP