PM97288: Using the online help documented steps to set a session timeout by ISS console are incorrect in Rational System Architect XT

APAR status

• Closed as program error.

Error description

• Attempts to use the online help documented steps for setting
  Session Timeout with the Microsoft Internet Information Server
  (IIS) Console are incorrect in Rational System Architect XT
  (SAXT).
  
  CONFIGURATION
  Environment = Microsoft Windows Server 2008 R2 (R)
                Microsoft Internet Information Server 7.5 (R)
  Tool = Rational System Architect XT (R)
  Versions = 11.4.0.2
  Component = Documentation
  
  SYMPTOM
  The documentation steps are for the Console with IIS version 7.
  
  STEPS TO REPRODUCE
  1) Access the Information Center:
     http://pic.dhe.ibm.com/infocenter/rsysarch/v11/index.jsp
  
  2) Navigate to:
     Rational System Architect XT > Introduction to IBM Rational
     System Architect XT > System Information for SA XT
     Administrators
  
  3) Click on the link:
     Setting timeouts by using the Internet Information Services
     (IIS) version 7 and 7.5 console
  
  WORKAROUND
  You can use the following steps for setting the Session Timeout
  for SAXT on IIS 7.5 Console:
  
  1) Start IIS Manager.
  
  2) Expand Machine Name in the Connections pane.
  
  3) Select Application Pools.
  
  4) Select SAXT Application Pool in the corresponding pane.
  
  5) Right click on it.
  
  6) Select Advanced Settings.
  
  7) Change the Idle Timeout Value.
  
  8) Press OK.
  
  9) Exit IIS Manager.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  * RECOMMENDATION:                                              *
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  The documented steps to set a session timeout by ISS console
  are incorrect in Rational System Architect XT
  

Problem conclusion

• Updated steps added to information center.  See
  wilson.boulder.ibm.com/infocenter/rsysarch/v11/topic/com.ibm
  .sa.xt.help.doc/topics/t_set_sestmout_iisv7.html.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TLOGIC SYS ARCH

• Fixed component ID

  5724V68SA

Applicable component levels

• RB40 PSN

     UP