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PM95823: HOME AND RETURN ICONS DISAPPEAR FROM COGNOS VIEWER WITH IE10 WHEN ZOOMED IN OR ZOOMED OUT OTHER THAN 100%

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Home and return icons disappear from Cognos viewer with IE10
    when zoomed in or zoomed out other than 100%. This was
    discovered only for IE10(compatibility mode only). This issue
    doesn't appear in Firefox.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Fix Pack 2  *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM95823

  • Reported component name

    COG VIEWER

  • Reported component ID

    5724W12CV

  • Reported release

    A20

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-08-26

  • Closed date

    2014-03-31

  • Last modified date

    2014-03-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG VIEWER

  • Fixed component ID

    5724W12CV

Applicable component levels

  • RA20 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
17 November 2022