PM94832: ISSUE OPENING COGNOS MOBILE APP IN IPAD.

APAR status

• Closed as program error.

Error description

• When customer opens directly Cognos Mobile app in Apple iPad,
  nothing returns after connecting. ??If customer uses Safari and
  choose 'use cognos client'?instead the browser itself, the
  customer can navigate thru folders and select a report. ??After
  filling prompt with values, customer receive a 'Page 1/?' as
  result with anything along page body.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to Cognos Mobile 10.2.1 FP2                          *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG MOBILE

• Fixed component ID

  5724W20GM

Applicable component levels

• RA21 PSN

     UP