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PM94408: WHEN UPDATING THE JVM SIZE TO ANY OTHER VALUE THAN 768MB, SERVICES WILL NOT START AND WILL HANG

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You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • When updating the JVM size in Cognos configuration and trying to
    start services, the process will hang.?Issue is that Java is
    throwing an error and Cognos is not handling it correctly.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
    * Pack 2                                                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM94408

  • Reported component name

    COG INSTALL CON

  • Reported component ID

    5724W12IC

  • Reported release

    A11

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-08-02

  • Closed date

    2014-12-04

  • Last modified date

    2014-12-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG ADMINISTRAT

  • Fixed component ID

    5724W12AD

Applicable component levels

  • RA22 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
06 March 2023