PM94064: ALL INTERACTIVE REPORTS STAY IN PENDING IF NUMBER OF REQUESTS EXCEED AVAILABLE PROCESSES

APAR status

• Closed as program error.

Error description

• If the number of report service requests exceed the number of
  available processes/threads configured, all reports seem to get
  stuck in a pending state. During this time, no reports are
  executing at all and the BiBus process(es) appear to be
  idle.?All reports remain in a pending state until the report
  service queue timeout limit is hit for the majority of the
  reports, and the following error is seen in the
  logs:?"DPR-ERR-2002 Unable to execute the request because there
  were no connections to the process available within the
  configured time limit."??This problem is specific to report
  service (interactive) requests as batch requests will move from
  pending to executing as expected.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
  * 1                                                            *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG ADMINISTRAT

• Fixed component ID

  5724W12AD

Applicable component levels

• RA21 PSN

     UP