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PM91802: REPORTS RUN FROM IPAD APP 10.2.1.0.1 FAIL WHEN BI HAS SSO ENABLED.

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APAR status

  • Closed as program error.

Error description

  • Customer cannot run reports from the iPad app 10.2.1.0.1 if
    Cognos BI has Single Sign On enabled.  The /m method also fails
    with an error that seems to cover up an access denied message in
    the background.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to Cognos Mobile 10.2.1 FP2                          *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM91802

  • Reported component name

    COG MOBILE

  • Reported component ID

    5724W20GM

  • Reported release

    A21

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-06-25

  • Closed date

    2013-11-06

  • Last modified date

    2013-11-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG MOBILE

  • Fixed component ID

    5724W20GM

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEN9H","label":"IBM Cognos Mobile"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
22 March 2021