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PM91495: EVENT AGENT FAILS INTERMITTENTLY WITH CNC-ASV-0025 ERROR MESSAGES

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APAR status

  • Closed as program error.

Error description

  • In a distributed environment where multiple agent services are
    enabled, the following error is seen intermittently causing
    agents to fail:??"CNC-ASV-0025 Agent Condition invalid:
    java.lang.NullPointerException"??The issue occurs most
    frequently when a number of agents are executing at the same
    time.
    

Local fix

  • Disabling all but one agent service in the environment will prev
    ent the error from occurring.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
    * 1 or                                                         *
    * Upgrade to IBM Cognos Business Intelligence 10.1.1 Fix Pack  *
    * 3 or                                                         *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Fix Pack 3  *
    *                                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
    * 4                                                            *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM91495

  • Reported component name

    COG EVENT STUDI

  • Reported component ID

    5724W12ES

  • Reported release

    A11

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-06-20

  • Closed date

    2014-04-30

  • Last modified date

    2014-08-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG EVENT STUDI

  • Fixed component ID

    5724W12ES

Applicable component levels

  • RA20 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWQ","label":"Event Studio v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
15 August 2014