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PM90961: Rational Change login for users puts 'ERROR: Unexpected error while updating user's groups' in event.log

A fix is available

Rational Change Interim Fix 2 for 5.2.0.8

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APAR status

  • Closed as program error.

Error description

  • ERROR: Unexpected error while updating user's
groups:com.telelogic.tds.engine.ldap.jndi.tdsrole.TDSRole
incompatible with com.telelogic.tds.engine.ldap.jndi.TDSGroup

Stack trace: java.lang.ClassCastException:
com.telelogic.tds.engine.ldap.jndi.tdsrole.TDSRole incompatible
with com.telelogic.tds.engine.  ldap.jndi.TDSGroup at
com.telelogic.tds.engine.ldap.jndi.TDSManager.

getAllParentGroupsOfUser(Unknown Source) at
com.telelogic.tds.engine.ldap.jndi.TDSManager.

getAllParentGroupsOfUser(Unknown Source) at
com.telelogic.cs.ldap.TDSService.getTDSUsersGroups(TDSService.ja
va:

2798) at
com.telelogic.cs.ldap.LdapGroupUtils.getUsersGroups(LdapGroupUti
ls.

java:96)
       at
com.telelogic.cs.caching.LdapUserGroupCache.fetchGroupsFromLDAP

Upon login to Change  this error is presented in the event.log.

Workaround:
Back down to 5.2.0.7 patch or if you remove the assigned role
then have the user login to Change and then add the role back in
after.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
Rational Change login for users puts "ERROR: Unexpected
error while updating user's groups" in event.log

    



Problem conclusion


    

  • Fixed in Rational Change 5.2.0.8 iFix 002

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PM90961
    • 

  • Reported component name
    TLOGIC CHANGE
    • 

  • Reported component ID
    5724V87CG
    • 

  • Reported release
    520
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2013-06-12
    • 

  • Closed date
    2013-08-14
    • 

  • Last modified date
    2013-08-14
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    TLOGIC CHANGE
    • 

  • Fixed component ID
    5724V87CG
    • 



Applicable component levels


    

  • R520  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYQQ2","label":"Rational Change"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            14 August 2013
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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